Help center
Cookie Policy
When you visit our Website, our system automatically collects information about your visit, such as your browser, IP address, and the referring Website. This collection may be done in conjunction with our platform providers and partners. We may receive from them general demographic or usage data of our Website visitors.
To collect the information in question we use cookies and similar tracking tools. Cookies are small files that are stored on your computer or equipment when you visit our web pages. Some of the cookies are essential for the Website to operate; others improve your Website experience and help us deliver a better service. Below are the types of cookies we use and their purposes.
- Required cookies: enable the navigation and basic functionality of the websites, e.g., access to member areas of the Website.
- Functional cookies: allow us to analyse your website usage and your selections on the Website (e.g. your session key, language, or region), so we can save these settings and offer you a more personalised experience.
- Advertising cookies: allow us to gauge how effective our content marketing is. These cookies are provided by our partners to track website visits and new player registrations from advertising. We do not share your personal information (such as name or email) to affiliated partners except for site visit data collected directly by such Advertising Cookies. However, your Websitevisit data may be linked with other personal information collected through other sources by the providers. The latter external data processing is governed by the privacy notices and policies of these third-party providers.
Due to the technical structure of the casino Website, the cookies we store can be divided in 3 main groups.
- Cookies stored by a back-end application
- Cookies stored by a front-end application
- Third party cookies
Backend Application
|
Name of the Cookie |
Retention Period |
Purpose of the Cookie |
|
locale |
Session |
Defines user's language to show the relevant content |
|
original_user_id |
20 years |
Stores the duplicated user id |
|
trackers |
Session |
Collects the statistics for google analytics |
|
ga_client_id |
Session |
Google analytics id |
|
referral_params |
1 month |
Assigns a user to an affiliate if any |
|
btag |
1 month |
Identifies the different affiliate systems, campaigns and affiliates |
|
subid |
1 month | |
|
ctag |
1 month | |
|
affiliate_link_id |
1 month | |
|
qtag |
1 month | |
|
stag |
1 month | |
|
utm_source |
1 month |
UTM parameters of the url |
|
utm_medium |
1 month | |
|
utm_campaign |
1 month | |
|
utm_content |
1 month | |
|
utm_term |
1 month | |
|
_casino_session |
1 month |
Allows to stay logged in on each of web-site's page and during the next visits |
Frontend Application
|
Name of the Cookie |
Retention Period |
Purpose of the Cookie |
|
_cookies_accepted |
10 years |
Defines if the cookies have been accepted by a user |
|
_user_visited_app |
10 years |
Defines if the user has already visited the web-site |
|
_access_by_country_policy_accepted |
10 years |
Defines the list of countries where the cookies have been accepted by the user |
|
utm_source, utm_medium, utm_campaign, utm_content, utm_term |
1 month |
UTM parameters of the url |
Live Chat Cookies
|
Name of the Cookie |
Retention Period |
Purpose of the Cookie |
|
LaSID |
session |
Visitor session identifier |
|
LaVisitorId |
default value is 30 days |
This identifier is used to recognize the visitor on each visit of pages where the widget integration code is added |
|
LaVisitorNew |
1 day |
Information if this is a new or returning visitor, automatic invitations may display depending on this attribute |
|
LaRunningChat |
session |
Parameters to reload the chat window if page is refreshed or visitor navigates their browser to another page |
|
LaUserDetails |
session |
Stores user details information defined by administrator in integration code |
|
closedInvitations |
session |
List of invitations that the visitor dismissed, the invitations will not be displayed while the cookie is valid |
In addition to the above, we use a number of third party service providers who also set cookies on this Website, in order to deliver the services that they are providing to us. Such services include, but are not limited to, helping us to improve your experience by tracking your activity on the Website, measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.
Third-party advertising cookies
We allow third party companies, including advertising companies, to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display adverts and record activities so they can show adverts and promotions they consider relevant to you as you browse the internet. Cookies also allow us and third parties to know whether you have seen an advert, and how long it has been since you have last seen it. This information is used for frequency capping purposes, to help tailor the adverts you see, and to measure the effectiveness of adverts. We can use information from one device to help personalise your experience on another device.
The following schedule displays the third-party cookies implemented to the websites and links to the particular operator's privacy policy. For details on the performance, functioning and handling of data please see the respective operator's privacy policy statement.
| Tracker | Link to privacy policy |
|---|---|
| Facebook Connect | https://www.facebook.com/legal/FB_Work_Privacy |
| Facebook Impressions | https://www.facebook.com/legal/FB_Work_Privacy |
| Solitics | https://7b5f6d55-1a7d-4254-9bf1- 9a090500ac97.filesusr.com/ugd/cb434c_998c4855eb3648debe58ee557df1500c.pdf |
| Google Analytics | https://www.google.com/analytics/terms/us.html |
| Google Tag Manager | https://policies.google.com/privacy?hl=en |
| The TradeDesk (Ttd_id, Ttd_pid, ttd_puid) | https://www.thetradedesk.com/legal/website-privacy-policy |
How to Control Cookies
Most online browsers automatically accept cookies. If you prefer, it is possible to block some or all cookies, or to delete cookies that have already been set by modifying your browser settings. However, we recommend that you do not block or delete your cookies as this may restrict your use of our Website.
You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information.
You can read more about cookies here:
