FAQ

Top 3 Questions

How do I open an account with Betandplay?

To register an account with Betandplay, click on the ‘Sign Up’ button and fill in the required information. Opening an account won’t take more than a few moments, it’s that simple!

Oops, I’ve forgotten my password. How can I log in?

No worries, we have you covered! Simply click on the ‘Forgotten Password’ link on the Sign In page, input the email address used to sign up and within moments you will receive a link to reset your password.

I’m ready to make a deposit, what methods can I use?

We pride ourselves on offering a large array of deposit methods to make sure you find your preferred way to deposit. Our methods include VISA, Mastercard, Astropay, Interac, Skrill and many more. For the full range of methods available, click here.

Account

How old do I need to be to open an account at Betandplay?

You must be 18 years of age or older, or if the legal age for gambling is higher in your location then it is your responsibility to ensure you abide by the laws. Frequent checks will be carried out to verify your age.

Why do I need to provide my personal information to register?

Personal information is required to confirm your personal details including your identity, age and location. These details also help us to keep you safe and secure whilst playing at BetandPlay. No need to worry, we use the latest technology to keep your information safe and sound.

Will I have access to my personal profile?

Absolutely, once registered and logged in you can navigate to your Player Profile and Cashier, where you can find all the necessary information.

Other Questions

How do I verify my BetandPlay account?

Verifying your account is a great idea, this will allow you to deposit and withdraw easily. To verify your account, you can head over to your Player Profile and choose Verification from the menu there. From there you can upload proof of ID, proof of address and proof of payment method.

Do I need to verify my account even if I am using cryptocurrency?

Yes you will still need to verify your account just like all other methods on offer. Simply follow the steps above and you’ll be set to go. For Crypto we only require the proof of your crypto wallet with no personal details visible. Simply send us proof of ID and screenshot of transaction with the blockchain number visible.

How do I know I have fully verified my account?

Once you have a fully verified account you can make a successful withdrawal, if you have already managed to withdraw then you can safely say you are fully verified with us!

I’m ready to deposit, how can I get started?

Amazing! You can find the deposit button on the top of the site. Click on it and choose the method that best suits you for your location.

Is there a fee to deposit at Betandplay?

No, there are no fees applied when depositing at BetandPlay.

What deposit methods can I use?

We pride ourselves on offering a large array of deposit methods to make sure you find your preferred way to deposit. Our methods include VISA, Mastercard, Astropay, Interac, Skrill and many more. For the full range of methods available, click here.

What withdrawal methods can I use?

You can view the withdrawal methods available for your country here.

What is the maximum I can withdraw?

The maximum withdrawal per transaction depends on the withdrawal method of your choice. Head over to the payment page for more info.

Can I play using any device?

Yes you can enjoy your BetandPlay experience on any device, simply open up betanplay.com on your mobile or tablet for the same great entertainment on the go.

Are your games fair?

Absolutely! We pride ourselves in offering an enjoyable entertaining experience for our players and only offer the highest quality games certified by tech Labs, an ISO/IEC 17025 compliant Australian testing laboratory. You can check the return to player (RTP) of each game from the game rules within each game.

I lost connection mid-game, what happens to my bets and wins?

If you lose connection mid-game, the game round will be completed in the background and your bet and/or win awarded as it should be. If you are unsure, please do not hesitate to contact [email protected]

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